How did you get to where you are today? What is your story? What incidents and experiences shaped your career path?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
Summarized By: Jeff Musk on Thu Oct 18 2018
As a child, I was always dealing with technical stuff and I was quite curious to know how things work, whether it be using maths or science. That's how I took up computer science when I was in school. Further, I took up my bachelors as well in computer science and engineering. After the completion of four years, it made me realize that yes, this is what I want to do and I wanted to get into the technical aspects of anything that works in the industry. That further led me to working with two telecommunication companies in the last four years. Initially with Ericsson and further, I moved to Amdocs. More or less, yes, the work was the same, but it made me realize that this is something that I like to do. But then I wanted to add more value to it which further helped me to understand on how to deal with data and, how and where, what options are open for me? So that struck me that i need to add more value to whatever I have been studying, which should be leading to a Masters degree. I analyze that networking was something that had a very short scope, at least for me. Hence, I thought of moving to something related to analytics. I started researching in the same domain and looking for options that would best suit what I like to do. That's, when it struck me that I need to pursue my Masters in the field of information sciences, so that it helped me to achieve something that I really like to do.

What are various specializations and courses in your curriculum? Which specialization and courses are your favorites and why? What is the average time per week that you spend in classes, in doing assignments and exam preparations?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
Okay, so I have taken the Business Intelligence and Analytics as I said I'm interested in analytics. That's the field that I've chosen. The curriculum definitely helped me out because I've taken subjects like Introduction to Business Analytics, Marketing Analytics, which has helped me so far to understand the basics and move on to something I really want to know, something that I actually want to pursue in the coming future. Which specialization course is my favorite, so far I have started statistic and predictive analytics. It's helping me a lot to know what is expected out of an analyst and, how to play with numbers and how to code in R. So yes, I'm enjoying it all. Average time per week would be like, if there are two classes, which usually are. I spend, like eight hours in classes and to do my assignments, I would say at least ten to fifteen hours in a week.The various specialization and courses in my curriculum, so basically, as I'm interested in analytics, there are four different courses or career paths that you can choose. Out of them, I chose Business Intelligence and Analytics, that's something that which is something that pulled me to get admission into this university as well, and choose this as the one that would take me forward. On the courses that I have chosen in my first semester as of now, are Introduction to Analytics, Marketing Analytics, Statistical and Predictive Analytics. They are somewhere related to something that I have studied before, because, yes, as I said, I have a Bachelors in computer science, so I this has nothing that i've never done, coding or I have not worked in the technical aspect, but, yes, this is a different type of work that I'll be working on. The average time per week that i give to classes is around six to seven hours a week and for my quizzes, labs, assignments I can say ten to fifteen hours. I do invest some time into self study and that's what we all are here for, so I can say that it shouldn't take more than twenty to thirty hours, taking your assignments and labs and whatever extra, you would want to study. The curriculum is a made in such a way that you are not loaded at any point of time and it's quite well balanced.

What prompted you to pick this program? What other programs or Universities did you consider? What do you like about the program?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
As I said, since I'm a computer science engineer. And I did my bachelors in it and so I wanted something that would go along with what I have already done, so that I'm just not out of place. Hence, I chose the University of Utah and MSIS program. What prompted me to take it, because it has a good amalgamation of analytics and the information system subjects and the other programs that I chose were, you know, University of Illinois, Chicago. I applied to that because I'd heard a lot about it, but that was totally concentrated on MSBA, which is something that i thought that i would feel out of place at. So I did not choose that. So initially, having a computer science bachelors, I thought of pursuing my masters in the computer science field, but since I was more inclined to learning analytics, I was basically looking for something that had a good amalgamation of both. Hence after a lot of research, I came down to Masters in Information Systems for which I applied to around six or seven universities all over the US. I liked the University of Utah, David Eccles school of business for a very specific reason, because it helps me to wave off all the core courses that I have already studied in my bachelor. So basically, I don't need to study anything that will not help me in the future and also it's a choice and a great advantage as well. So, I was able to wave off courses like Java and the SQL, which I have already studied in my undergrad and hence that helped me to take courses that are more relevant to something that I want to pursue in my future. The program is quite flexible and I have been able to take a lot of electives outside the course of the MSIS basically, most of them related to analytics. I did not choose MSBA, because that would totally take me away from the technical background that i already have and I did not want to be in a place where I did not know whether I belong to that place or not. Hence, I chose the course and the MSIS and I'm quite happy with it.

What major challenges do you face in this program? Can you discuss some accomplishments, some challenges that you overcame and felt proud of?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
The major challenges I would say, is that in a class of hundred, at least fifty percent of the students are from various background, so they have a lot to share. Since my background is something that is not relevant to this field. Sometimes I do feel out of place, but definitely no experience is a bad experience, so I do have my business perspective to share with them. So Ifeel proud of it. But apart from that, I feel that i have definitely accomplished something, because if I'm sitting here in a class of diverse hundred students, I definitely have done something. So it makes me feel good about it. So as I said, my background is in networking and I'm trying to switch from networking and computer science to something related to analytics and yes, I'm a newbie to this. There are a lot of challenges that I face every day. People are way ahead of me, they know a lot of it already, but there are people who may not know even how much I do, so every day is a challenge and what makes me proud is that i work on it. I work really hard. I have given a lot of time studying, asking questions and doing my work on time, which doesn't make me feel out of place. So, my accomplishment so far would be that I have already been called for total three interviews, because I've been a little proactive and thanks to the university, for holding some networking events which have helped me meet new people and understand the concepts of What the industry actually asks from an analyst or from a person who wants to work in that particular field.

What is the quality of program faculty? How available are the professors in your program?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
As a student, we're all assigned consultant and they are at our disposal. Whenever we want to speak to them, we can, like, send an email to them, and they schedule an appointment to the list. Apart from that, the professors, they are always available after or before classes and If you want to meet them apart from that as well, we can schedule a meeting and it's done quite quickly. So everything's quite organized here. The faculty is very friendly, I must say it's just been two, two and a half months that I have started the course and being the MSIS diversity ambassador, I have got a chance to meet many of them. Even apart from being the ambassador, I get to interact with most of them during classes. They're available before and after classes. You can schedule meeting with them and they're very helpful. They're always ready to listen to any small problems that you have in, like, for example, I took the marketing analytic course and the professor started with something that I was not aware of, so she basically helped me by enrolling me into a course online and asked me that i could start working on it so that i understand better. So they on on those terms, they're very helpful. They're always there for you and they challenge you because they want the best out of you. So, yes, they are amazing.

How does the program prepare you for your career? Think about career fairs, networking events, resume & interview help, classes and alumni support.

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
So, as an MSIS student, we are all assigned a career coach. The main goal is to help you form your career path. So these career coaches help you to formulate your resume and help organize networking events. Like, it's been just three months and I've already been to three to four networking events. So I know what the companies here are expecting out of you. And yes, the program is quite well organized. In that way, it helps us to do some projects so that we can have something on our desk and It does not matter if you have a different background or if you don't. But these career coaches help you to know what the company expects out of you and the interviews and everything that it would be required for you to get a good job, basically. So the program helps me, basically in every possible way, I must say. There's a career fair or networking event every second day on the campus. So basically it's up to you how much you take advantage out of it. We are all assigned career coaches who help us build our resumes and also prepare us for the interviews, as they have already been seeing with the past alumni as to what questions may be asked, what are the expectations from the recruiters? And what basically are the challenges that a student faces. So once you fix a meeting which is, again quite simple enough and we can go to them as many number of times as we want to and they help us in every way possible. So that we really end up with the job that we want to. Companies like Goldman Sachs, Adobe, Overstock, Science Bank, from every possible domain. That an MSIS student who would be looking for a job for. So basically everything is there at your disposal, it's up to you to how to take advantage out of it.

What is the approximate cost per semester that you pay? What ways did you acquire a funding or scholarship or grant, if any?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
So approximately, been paying, like for the last semester that I'm attending, I've been paying seventeen thousand dollars. I got a scholarship because I'm the graduate assistant for this program. So I got a scholarship for twenty five hundred dollars. So, yes, it helped me a lot. So, basically, when I landed here, I did not have any scholarship, but I do know a lot of students, at least i know many. I don't want to give them a percentage, but I know quite a lot of people who have got a good amount of scholarship, and they have not been paying more than i'ma, say, maybe, or twelve to thirteen thousand dollars per semester. Since I did not have a scholarship, my initial fee was nineteen thousand dollars. But because I am the MSIS ambassador, I was granted a scholarship of twenty five hundred, which is a very good amount and it has helped me, concentrate on my education and feel a little free about it.

What kind of jobs, companies and salaries students typically get after they graduate from your program?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
There are varied set of jobs that people get into, depending on what they want to go for. There are software engineers, there are technical analysts, there are basically anything, whatever you ask for, it's there. What I've heard so far is that nobody gets a salary less than seventy eight to eighty thousand dollars a year. So, yeah, it's pretty good. So as University of Utah is located in Salt Lake city, there's a huge number of companies that are starting as well as migrating from different parts of the world. Are there a lot of start ups here? There's, something called silicon slopes, so there are opportunities in abundance and that's why there's no lack of companies or lack of jobs. Basically, jobs are anything from being a software engineer to a technician, to an analyst, so basically anything related to whatever you want to do. There are a lot of opportunities. Salary is really, I think, between seventy five to hundred, hundred and ten, that's, what I've heard in the past one year, so the amount is quite good and repeatedly, it has been just exceeding. So, yes, there are a lot of opportunities.

What strategies helped you get into this program? What exams and kind of scores are needed? What things did you highlight in your application package or interview responses?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Master's of science, Information systems, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Thu Oct 18 2018
I have lived in different parts of the world, so I definitely highlighted that in my interview response. Because having being exposed to different varied cultures and backgrounds, I feel I have a lot to put forward to and there's a lot of people can learn out of my experiences. The exam I gave for this university was GRE. I studied for around two to three months on and off because I was working. So that would be sufficient to get through and get into this university. So the strategy that helped me to get into this program would be the experience that I gained in the four years of my work experience.I was able to portray more professional and more diverse background that I share. The exam preparation did not take me more than three to four months. So basically you can give GRE and GMAT. I opted for GRE and it took me just two to three months with the workload since I was already working full time and I gave those exams along with my work and I was able to score well and apply for the university on time, by the end of the January. And I got my results by February, March. What teams did you have that ? Okay, so in the application package, I basically showed eagerness to learn. The experiences that I already had gained in the last four years. Also previous to that, whatever projects I had done in my undergrad and the projects that I did in the timespan of four years at my work. So it altogether helped me to create a good application and get me through.

What were the responsibilities and decisions that you handled at work? What were your working hours like?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Subject Matter Expert, Amdocs
Summarized By: Jeff Musk on Thu Oct 18 2018
Well, basically, I have been working a lot in the night shift, because my customer was AT&T US and so my working hours for it were eight hours a day, so around forty to forty five hours a week. My responsibilities were, ah, included a network optimization and setting up the sites on over the help of the technical background, that I share, with the counterpart. It included managing the entire team by the end of the third year that i was working because I already was quite that technically sound at what the entire team was doing. So basically, then I moved into automation and I used different tools for that. The hours that I worked for were basically in the night shifts, so that included like eight and eight and half hours a day for five days a week, mostly night shifts. So from maybe nine in the evening to six in the morning, just to suit the customer's needs. So, my working hours were basically eight to eight and a half hours a day, that would be around forty to forty five hours a week. My customer was AT&T for the last four years, so I was working with America and my responsibilities and decisions that i handled at work in the initial two years, I was basically into integrating the entire site. So that the AT&T could take over and start working on calls and whatever monitoring they would require. After that, I started working in the automation team. I worked on automating the process that was requiring a lot of manual labor. So, basically, I moved from working as a technical analyst to something related to automating and making the work more easier for the people working at the place.

What tools (software programs, frameworks, models, algorithms, languages) did you use at work? Did you prefer certain tools more than the others? Why?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Subject Matter Expert, Amdocs
Summarized By: Jeff Musk on Thu Oct 18 2018
So, sometimes working with Ericsson, most of the tools were, quite specific to the company. More of more shell and unix programming. We used to create scripts on Python and the automation that we did was using excel and visual basic. I like python for a reason, because it helped me understand a lot of the aspects of the analytics and that's something that I really want to pursue in the coming future. So it helped me again, something that I did not have previously the experience that I didn't have and automation thing that I got into helped me understand what more could be done out of the data and, how well can we visualize it?

What was the hiring process like for your job? What were the roles of people who interviewed you? What questions were asked and how did you answer them?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Subject Matter Expert, Amdocs
Summarized By: Jeff Musk on Thu Oct 18 2018
The hiring process for my first job was an on campus placement. We basically had to give a written exam, and then we were shortlisted. Based on those around twenty to thirty students had to go through a set of interviews. The first interview was a behavioral interview, moving on with our technical and then hr, the interviews were quite straightforward and interesting as well. Because the behavioral interview included a few tricky questions as to what, how would I perform or what kind of decisions would be taken in case of different situations? The technical interview was totally based on whatever I had learned in the last four years of my bachelors and the HR interview expected me to understand what the company does and if I'm okay with the job that they were offering. The people who interviewed me were from different background. So the technical interview was taken by the subject matter expert of the company and of the project that I was being hired for. The HR was the HR representative of the domain that I would be working for. So all in all, it was a very good experience and yea. The hiring process for my first company was an on campus placement where the company came and we had computer tests for the entire batch, out of which around twenty to thirty students were shortlisted. Moving forward, we had three interviews. The first interview was a behavioral interview where we were given a few situations and we were to answer as per how would we deal with them, just to know us more and how they would be expecting us to work in their framework. The second interview was a technical interview where they expected basically whatever knowledge that I've gained in the last four years from my Bachelors degree on the work that they expect out of me. The third interview and the final interview was the HR. The HR interview was more towards knowing about the company and what they expect out of me and what I expect out of them. Then there was a final decision and negotiation for what I would expect as my salary and the location that they would be placing me at. The roles of the people, so the person who took my technical interview was the subject matter expert of the domain that I was being hired for. He was an all india, i think, a ranker or five or six, and he was quite knowledgable on whatever he was asking, and, was quite interactive. And, it was a very good experience, all in all.

What were the responsibilities and decisions that you handled at work? What were your working hours like?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Network Technical Analyst, Ericsson
Summarized By: Jeff Musk on Thu Oct 18 2018
Responsibilities that I handled were, basically setting up an entire site into a working condition by integrating it remotely and troubleshooting whatever errors a few technician could face. So basically after two years of working on similar matters, I moved on to automation because that's what I like to do. And since I'm a computer science engineer, we worked on different tools, using excel, python and java as well, which happens to automate the entire process. 

What tools (software programs, frameworks, models, algorithms, languages) did you use at work? Did you prefer certain tools more than the others? Why?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Network Technical Analyst, Ericsson
Summarized By: Jeff Musk on Thu Oct 18 2018
 And yes, I did prefer python over any other language because I was quite comfortable with it and it was quite interesting and that's something that I wanted to work on in the coming future. So i have been working on that. Apart from that I was already aware how they use C, C++ as languages in my bachelors and I tried to use them, but they didn't help me quite a lot in the automation process. So, yeah.

What was the hiring process like for your job? What were the roles of people who interviewed you? What questions were asked and how did you answer them?

Asked by Jeff Musk

Sana Kanwar Mankeerat Kaur

Subject Matter Expert, Amdocs
Information systems, Master's of science, University of Utah - David Eccles School of Business
Allahabad, Uttar Pradesh, India
for : Network Technical Analyst, Ericsson
Summarized By: Jeff Musk on Thu Oct 18 2018
Waas a non campus recruitment that took place in the last semester off my college on dh. There was a written test on that lead to short listing off twenty to thirty students, which for the letter three interviews, behavioral, technical and the return interview. The first interview was totally based on very general questions based on very situation. Ah, things that i may have done in the past just of now, just to know me a little more. The technical interview basically included all the technical aspects that i would go that they would expect out of me at the workplace on dh theater interview was more off. What on my expectations and what the company has for me to offer ah, that rolls off the people who interviewed me from were ah, basically from very are varied backgrounds on dh because theater interview was someone who was from the hr team on the technical interview was from the person who's hiring me for hiss dobie oh, sorry for the domain that he wants people for. So he was a subject matter expert off that particular, too mean, um, yeah.

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