
This is software (AWS) generated transcription and it is not perfect.
so, um, you know, I can start early. I was Ah, I loved math, but I really wasn't sure what I wanted to do with my career. Um and so it kind of made sense that I went into accounting because it just, you know, numbers everything to that aspect. And that's really where I started out. I spent six years doing accounting for a small company on and then kind of doing that working month in, month out, doing close all those aspects. That kind of realized that I no longer want to be an accountant anymore. So, um, I started looking into other aspects looking in the different career paths. Um, I was looking into an MBA program, um, and thinking along that side, but kind of decided I wasn't really a manager or a director material. So I looked at more of like, an information systems program. I had a good friend that had introduced me to the program, and that was the path I chose was to get a master's in information systems. So, um, one thing kind of led to another, and I actually ended up in a ah FP in a role for university of Utah. Speaking of and really loved and enjoyed what I did, I started Teoh trying new technologies, the software we had used, I really come to enjoy. And I and I decided I wanted to try a consulting role and actually do implementations. I had met one of the consultants that had helped us do the implementations, and I really liked what he did. Is a career the opportunity to travel there, many lines of businesses and industries, and it really just kind of piqued my interest. So, um, I decided to apply for the company that he actually worked for and got a job, and I tried to do implementations for the software for, and I did that for about four years, and ah, still loved what I did. But I was traveling quite a bit, so I was looking for a different consulting opportunity and actually come across the company. I work for now, which is company called and a plan, and instead of doing one information at a time, I actually manage 10 10 to 15 customers at a time and keeping them happening so they're good customers of my organization is an account manager basically make sure they're happy. So, Yeah. So that's kind of the path I chose and took to get here, so
um, the biggest thing for me is obviously a customer relationship aspect. It's being a little bit of a people person in understanding the different types of individuals you might work with. Um, you know, I could work with CFO and CEO of an organization and talking them about business strategy, But I'm also could be in the weeds and actually working with what we call model builders or people that are actually, you know, day to day working in our software. So, um, the my my job could change very quickly. I could be scoping a project to do an implementation, and the next day I could be right in the statement of work for it. Um, or I could be meeting a what we call like a road map conversation of where my company is going as an organization and the future pieces that we're gonna actually be able to roll out to our customers and how they're gonna use it. So it's a very broad case. I come across a lot of different things daily, so it's ah, it always keeps me on my toes, So yeah, yeah, weekly work hours. It kind of depends. You know, The nice thing is I do work from home. Now I do travel a little bit. It would be like twice a month for like, 2 to 3 days, so I might fly into ah location and meet a couple customers, whether it's like Denver or Seattle. But typically it's, you know, like I said twice a month, one or two nights a week. So not too bad. Um, and it's still ranges right around 40 hours. There could be weeks where it's a little bit slow, and I might only have two dio you know, 30 to 35 hours, which is nice. Or it could be that we can. I have a customer that's going live and they need additional support and we need to manage them and and finish out few things, so it could be a 50 to 60 hour weeks. So But overall, it, um, does create a good work life balance, and, you know, you're able to kind of find time to do the things you need to in between. So
right of people I work with within an organisation. Onda, how you approach those individuals can be very differently. One is, you know, it could be lower level guidance and working with, you know, the model builders in the day to day individuals. You really trying to teach him out of years a tool? Um, and then you walk into a manager muting, and you've got to be there to discuss strategy and how your platform is going to change how they do business and move forward. So, um, learning how to wear many different hats is probably the funnest and most difficult thing that I dio keeps. I say keep you on your toes. And that could be, You know, I could be at a customer and do one meeting in the morning and then be doing the afternoon. So you have to know how to kind of pivot and rotate. Really think about what you're trying to accomplish with a lot of preparation. Um, you know, a couple of the other things is you know, as I do, manage 10 to 15 customers at a time. They stretch across many lines of business. If you think about finance marketing supply chain. Um, all those pieces, even into, like in centcom management, things like that. So there's different areas that I have to understand and know enough about to be useful to my customer s. Oh, my knowledge base stretches quite quite broadly. You know, I don't know heavy details about everything, but I know I know enough about each level that, you know, I could be dangerous and be helpful to my customer yourself. And then probably the last thing is just again the many different tasks that I deal with and just learning how I need Teoh kind of manage my time and perfect. So that's definitely a difficult part about it, So, um