um, so Koran. Let me introduce myself really quickly. I manage the sales engineering group. You're in the East for Informatica. Informatica is the data management company that really helps customers solve for complex data management problems and sales. Engineers are typically the frontline, trusted technical advisers helping customers on these use cases and problems. And I manage a group of sales engineers. How I really landed here. It's a It's a happy accident. Right after I graduated from University of Utah, I was looking for a role in the data management space, and Lincoln had just started, and I started applying for companies that focused in data management solely. And Informatica was one such company, and I really had no intentions of landing in sales. It just so happened that the position that I applied for the technical consultant position it was an ancillary role to the sales engineers back in 2011 and I started enjoying the role. Much more on that role was about supporting the sales engineers in the field, building out basic demonstrations, presentations, all the collateral that you would put in front of a customer on Daz. I started doing more and more of that in interacting with the sales engineers in the field. I went about, you know, saying I want to be able to do that. I wanna be ableto, you know, deliver trusted technical advice to a customer so they can embark on their data management strategies. So that's how I ended up being a sales engineer. I did that role for about four years, and I was successful in that role. And I was able Thio accomplish what I wanted to accomplish in that role and ended up moving into the management position, which is just in upward trajectory of managing sales engineers along the same path. So that's how I ended up in my current role. It was a happy accident. I had no idea about sales technical sales, right? Um, but I've been enjoying that role quite a bit for the last decade.

in a job like mine, you know, having done the sales engineering role for a number of years before I moved into leadership. I recognize the challenges that the sales engineers, you know, go about on a day to day basis, and it's really moving any roadblocks and hurdles that the team faces. From a technical perspective, that's one aspect of it. The other acts aspect of it is really being in the field, with them being an expert technical adviser and coaching them through the sales opportunity, so helping customers solve for their problems as well as helping my team, the successful in the role that they are in right now, that's one part of it. And the second part of it, Israeli people development right, being able to recognize the strength of the team, being able to identify what their career interests are in creating those opportunities so they can really go after those opportunities and create those personal success right? A t end of the day when I started. Look back and think about you know what is my role? It really is helping the team be successful in their current role in creating a path for the future career goalssure. So top three priorities. First one is business right and that is making customers successful in their investments within Informatica. So making sure that they're receiving all the support they need, whether it is from a consulting perspective, whether it's from making sure that the implementations of successful do they have any roadblocks and how can my team help in those type of activities? So number one is customer success. Number two is making sure that the team has all the necessary tools and processes are in place, toe carry out their roles and responsibilities to aid the customers that their servicing. And lastly, it is, you know, hiring and developing people. So in no particular order. But I would say those are the two three top priorities for me and the weekly hours again, uh, in my role, it really is not, you know, it's an eight hour job, a day type of a thing. Yes, 40 hours. But there are, you know, long hours. I think it's important to understand the work life balance and balance it out. S o. I try my best to strike a balance between work and personal life, so I would say You know, sometimes I do end up working after hours, but I make up for it in other ways, so it really isn't a fixed number of hours.

I would say the major challenge in pain points is, you know, regardless of the number of years of experience of sales engineer has the technology landscape is changing so rapidly, it's important to keep up with that technology landscape. And I don't think it's fair toe. Tell the sales engineer Hey, goal, You know, learn about this technology yourself. It's about creating those enablement opportunities s so that they can focus on the things that they're doing today, as well as carve out time for that enablement. So I would say, you know, the major challenges producing relevant enablement topping topics to the team, working with the enablement function that I have in in Within, in from Attica and coming up with creative content that is easily consumable. That's a challenge. I would say A pain point really is hiding good talent. I think that's been one of my challenges forest, long as I've been in management, the blend between technology expertise as well as you know, the personal skills of the soft skills. It's a very rare skill set in just finding that in keeping in mind the diversity and inclusion aspect of it, while trying to recruit it has been a challenge, but it's a good challenge, right? You you tend to go after it and, you know, make sure that you're still not compromising on the skill sets that you want to hire for eso that I would say, you know, we need to do more of, you know, these type of outreach programs. So we create students. You create the sort of the brand and the knowledge based around what Informatica is, what type of roles available. So that was partly why I wanted to jump on the call with you and, you know, give students the exposure that these type of roles exists so we can draw top Thailand to those type of rules and skill sets.