
This is software (AWS) generated transcription and it is not perfect.
Well, thanks again for allowing me to be part of your team and talk about a little bit of my career and such. I hope what we do talk about is informative and interesting to the folks who listen. So I started my career about 40 years ago. I graduated from Santa Clara University in the San Francisco Bay Area. I had a degree in finance, the technology that wasn't really a big deal at that time and I was going to be a banker. So I thought I will be writing mortgages for people's new houses but at the last minute, I had a chance to join a company called Arthur Andersen at the time. Arthur Andersen has evolved into Accenture, what is Accenture today and Arthur Andersen was a tax and accounting firm at that time, but they were starting a consulting wing where they wanted to help businesses solve their problems through procedure, improvements or technology changes. So I joined that team at Arthur Andersen and spent 10 years there and over 10 years had a chance to see a lot of different companies, a lot of different industries, big companies, small companies but they all had problems to solve, and most were solvable through a technology improvement. So after that, I helped launch two start-up companies in the San Francisco Bay Area. Both were so much successful, but I learned a lot and when you work at a start-up, you wear a lot of different hats. So I probably learned more in five years of that type of mode than most people do in a lifetime. I was really fortunate to work there. I had a chance to work for a larger ag company in California, as well as to high tech companies, Iomega and eBay. I've spent the last 17 years now with eBay. It's been a colorful journey and been very fortunate and blessed to work with a lot of wonderful people who are smarter than me.
I think the responsibilities and travel and an hour's work change with the project and the phase of the project that you're in. So when we kick off the project, for example, at eBay, I have a team in San Jose, a team in Salt Lake City, Utah and a team in Germany. So typically upfront on a project we meet in Germany, let's say, I bring along my development managers that tech leads and we meet and make sure everyone's in alignment with what has to be done, what should be done and the timelines that are dictated by the business. So we get everybody on the same page, and that's where we travel the most usually. The hours flow, based on the phase of the project and whether we've got to catch up or we're ahead of schedule. But in every project, I should step back and say, it's my responsibility to make sure that our team is aligned with the company goals and objectives and also that the technology that we're using is alignment with the technology platform standards that the company is using. So it doesn't do our company or our team any good for us to be working on projects that are not critical to moving the company forward or using technology that cannot be integrated with the overall company platform. So that's the foundation of what I do is make sure everyone's in alignment, in agreement and we are moving forward together.
That changes also with the type of project and the phase of projects. So, in the anti-fraud mode that we're in at eBay, I sometimes work with my peers in other companies. So, Bank of America, Wells Fargo, even Amazon our competitors, I think everyone's in alignment that fraud and bad people on the Internet is not a good thing for anybody. So, we do work, we align our strategies because it does me no good to drive all our fraud to Amazon or Amazon to drive all their fraud to eBay, that would be not beneficial. So we work together on and we work with the government agencies to help us especially internationally. So the job titles there really change. I work with cybersecurity experts, so people in the bowels of the code and people at higher levels who would like to assess where we are so I work with all folks at all levels. I would say that it seems to me, and just this is just my opinion maybe, but job titles were more important to maybe 40 years ago when I started, they're less important today because as technology changes, we changed the way we work, the way our companies behave and people wear like I said different hats every day. The smaller the company, the more pronounced that is. I think job titles are nice, but they really don't hold a lot of meaning and at least in my opinion like they used to. I think in business and in life, if you're transparent and honest and truthful, you avoid a lot of problems down the road. The foundation of any relationship is trust and if you hide the information, if you're bending the truth, people find out and they tend to distance themselves from you instead of wanting to partner with you. So, when I have a team and an individual is behind schedule or running into a problem, for example, I really want that person to be truthful with me saying, "Hey, I need help. I'm behind schedule." Don't tell me everything's fine, you're on schedule, you are on a budget, you, no issues, that's not the way it works usually, and I want to know about problems earlier than later because the earlier you find out about a problem, the easier it is to solve you. So transparency, honesty, I think it's a good recipe in life, not just at work.