so I My background is actually as a dietitian. Um, and I spent over 20 years and then was looking for ever change. So mostly just I felt like I kind of was that my peak in terms of nutrition, like it wasn't a satisfying as it was in the past, and there wasn't much room for growth. So ah, colleague of mine had introduced me to the world of you. X and I had done some research on some programs that offered that I knew for me, going back to school full time was not going to be an option. I needed an online version. So I researched a couple of options and, um made the switch and went toe the boot camp. It actually took me close to two years because I did sort of, ah, design plus program. I kind of took all looks, but I had no background in the tech field at all.

these and decisions revolve around the research. Obviously, in terms of how we're going to search the methodologies that we use, um, even the audiences that we're going to do this research with, I of course, don't Don't do that sort of by myself. I I, um, provide guidance for that, right? Like they come to me for that for that information. But we do work together as a team. I don't want to make it seem like it's just me making all of those decisions. So the top three priorities, um, does that mean like the top three priorities, like within my job, Like what I am responsible for? I'm guessing. Okay, so that would beour customer, right? Like that's number one like I need to be the voice of our customers. And so I think that that first and foremost now that obviously need to balance that with the business needs up as well. So kind of taking the the business needs and and seeing how they collide with the user needs and kind of finding that happy medium. Um And I think just in general, I think, as researchers, we tend to be, um, sort of What's the word? Um, I don't want to say middleman, because that's not the right word, but we kind of tend to be that person who could bring the team together because we work with the designers. We work with product, you know, talk within engineers and such. So we're kind of we kind of get to see this whole picture. We're in a unique position, and so we kind of act as that person who coordinates all of that. That team work and pain points, to be honest with you in the job that I've been in this job now for a year. I officially changed careers a year ago, and I absolutely love, um, my job, so it's kind of hard to say, like any pain points. I think, um, you know, like anyone else, it's just get everyone on the same page and working in reminding everyone of that same end goal. You know, the users user at the center of all of what we dio. So the strategies that are effective in dealing with challenges one of them, actually that I've been doing a lot off is conducting retro owes, which is at the end of we work in P I. So we have sprints, which are two weeks within each p I, which is just a section off the year, if you will. And at the end of P I it's kind of like at that we set all the work that we're going to do within this P I timeframe. And at the end of that I could actually do retro the team that I have been working on, and we kind of just reflect back and think about like what worked? What didn't work? What can we do differently? So it's just a time to discuss and reflect, and I think that has been very effective in not only helping us be stronger as a team, but just improve each of our skills individually, right? Like what can we do now? Next? Next P I That's going to be that much better. What can we change?

they're they're dry erase markers. But the online tool Miro mimics that so we can all go online and work together. So that's one that we use frequently at the team. Also, Ear Table is another tool that we used to organize work even throughout the P I. We also use programs such as user testing, and that's just to conduct the research as well as user Zoom on. But those were the two main programs that we used to be honest with you not being in office where we go to an in person lab, if you will, to conduct thes these research interviews, we do use those online water. So those those are the top ones that come to mind. And and, of course, like things like Power Point presentation, Microsoft Outlook, Um, you know, for emails or Microsoft Word, I should say, also use, um, teams as well. That's sort of like a slack in ways, you know, we have generals where we can were organized by groups, and we can talk within those channels. But that also gives us access because Microsoft Tool for, um, one point for our notes, like taking notes online and such. So that's been a fantastic Tulloch's well, uh, jump title, so that varies