Deloitte DC Manager ( Solution Architect , Specialist Master )
University of Utah - David Eccles School of Business Master of Business Administration (M.B.A.), Business Administration, Management and Operations
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How did you get to where you are today? What is your story? What incidents and experiences shaped your career path?

Summarized By: Jeff Musk on Fri Sep 11 2020
Okay. Um, I started in India, right? Graduated into than four. Got my first job with last one to win for tech, right? Don't buy, uh, from Brevard. So it was a good experience for me. Different language, different city, different everything on the land. He, uh, gave a good start to me. Right. So that's where my journey started before I joined. Aren t I got my unit d right from the from one of the recent college in non revelation. Yeah. So from there, yeah. I mean, I got deployed into client in the United States. So then my journey in you started, so I e did a stint in my, uh, my first deployment here. It was a great experience on Yeah, I continued my journey here in the US on dime. I'm now. I'm here with delight, working as a manager level. Yeah,

What responsibilities and decisions does one handle in a job like yours? Tell us about weekly work hours, including the time spent on work travel and working from home.

Summarized By: Jeff Musk on Fri Sep 11 2020
Yeah. Things things have changed lately, obviously, you know, because of the, uh, uh, on pandemic situation. Right. But I really typical delight consultant would be on the road, uh, every week, but I think that's gonna change for good. Uh, there will be some travel component, but not as much a zoo before we have to. Just wait and see. How is that gonna look? But my typical day, I wear multiple hats, right? I manage a manage my team to get the work done. I also do get my hands dirty little bit, depending on the situation, depending on the need. Um, on. You know, I try to object. If there is a new requirement. Depends on again face off the project, right? If it is in the initial phase, that's where I focused a lot of time in our protecting this solution, visiting the solution, and it's mostly managing the work, managing people. Then you know things ready for the deployments ready for the goal is and so on. So to answer your question in a one sentence, I wear multiple hats. I think that's that's where the value off me comes, right. Being flexible with what they do and be open

What are the challenges in a job like yours? What approaches are effective in dealing with these challenges? Discussing examples will help students learn better.

Summarized By: Jeff Musk on Fri Sep 11 2020
Yeah, it's a very good question. Right. Uh, obviously, there is no good or bad way. Right. Uh, but the best best way to deal with any problem is to have open mind. Andi. As Thio passed to approach, I think that zone that's the best way to resolve any. Any problems are overcome. Many challenges. I tried toe be passed to a zoo much as I can, but it's not easy, right? But yeah. So, uh, that's my approach towards, uh, solving any problem. That's the people. Issues are the any technical issues. Technical issues are not the problem. And it and it's mostly the people, so always have Ah, tried to always have a Castillo. Have you tried to resolve issues? Yeah. No.

What tools (software programs, frameworks, models, algorithms, languages) are typically used in a role like yours?

Summarized By: Jeff Musk on Fri Sep 11 2020
mostly work with the SNP. Uh, happy right, Uh, on my focus is more on the manufacturing execution. So that's where I have been working, uh, getting these, uh, applications deployed to be ableto collect the data which happens in the man, actually. And also use the data for the for insights to insights through the efficiency into the opportunity, Uh, improve the field and, you know, uh, that sort of thing. So that's that's my focus areas in terms off the tools and the business in yes.

What are the job titles of people who someone in your role routinely works with, within and outside of the organization? What approaches are effective in working with them?

Summarized By: Jeff Musk on Fri Sep 11 2020
Yeah, As a manager from the client side, I usually, uh, deal with directors Andan list analyst to the director. And you know, it's in the director levels because those are the sponsors on the main stakeholders, maybe levels. It's only when there is a new engagement comes. That's when the negotiation happens, right? But but day to day basis, I deal with director administer levels from the client side on from Belie. I deal with my piece the manager level one double, which is the director level and principal level and aggressive My team, which is called, uh, consultant level consultant on on this level. So most of my conversations happened with my materials because try Thio, interact with Dr with them every day to get get the work done and help them quote them. Uh, you know, help them help me kind of thing

How would you describe your management style? How has it evolved over the years? Can you tell about experiences or books that influenced your management style?

Summarized By: Jeff Musk on Fri Sep 11 2020
e don't know. There is a name for it. But if you, uh for asking me, I changed my management study depending on mission, but mostly servant leader, uh, management style. I do. Right. I help. I helped the team to get get No, to get the job done right. But sometimes I have to change my management style depending on situation too. So

How do you manage conflicts within and across teams? How do you promote trust, openness and a healthy work culture? Sharing stories will greatly help.

Summarized By: Jeff Musk on Fri Sep 11 2020
You know what? This is the most difficult part off the job, right? Actually working with the people. But once you get over it, once there are synergies. Once there is, like, you know, there is alarming, forming performing. Once you get to the stage where you're in the performing stage, everybody knows everyone on everybody knows other What other people's strengths and weaknesses and what makes them what what are the person want from the rest of them? So once you are in that stage, it gets a lot easier. But until that, they will be out off, you know, back and forth. Uh, emotional roller coasters happens again. Depends on the people maturity and, you know, their, uh, their expectation off the team on there will be a lot off stepping on the toes initially, for the first few days again, every team takes its own time to get to the performing stage. Sometimes are a little faster to get to the performing Some. Some teams take a lot of time, so yeah. So, yeah, I tried to keep the very transparent, uh, and follow the jail principles. Right. So I I leave jail meeting daily meeting right So that's when that's where we all the team. It's on sale, virtual by the meats and that Z I tried to use that jail principle to have the transparency and bring the trust between the team members. Yeah.

How can one get better recognition of work from one's boss and higher management? What mistakes should one avoid? Stories or examples will be quite helpful.

Summarized By: Jeff Musk on Fri Sep 11 2020
think 11 thing I would expect from my team. This is like, you know, right off the college. Uh, are, you know, little senior, uh, willing to help right willing Thio contribute that there is no good work on the bad book. Everything work is the work, right? In a project. I know there are something of favorite for everyone. Sometimes you may not get, you know, your favorite book when you you will get it when you get it until the time you need to get. But there is something something else comes. Um, you need to be ready to contribute and help the team. So that's when other person can shine right on, get the recognition. Sometimes it just maybe it's a simple as like, you know, working in Excel. But the value that provides is in immense right. So don't think that certain kind of work only gives a significant mission. Any kind of work can can bring the value so so always ready to contribute. He's the key. Yeah, but

What indicators are used to track performance in a job like yours? Think of the indicators such as key performance indicators (KPIs), objectives & key results (OKRs), or so on.

Summarized By: Jeff Musk on Fri Sep 11 2020
Yeah. So, like any, uh, consulting company by one of the performance metric for the light is, you know, the client billable D. But that's not BRN dull, right? There are other tricks. Other other inputs they take depending on the case by case. Right. But the majority of the, uh, performance metric has declined bill ability as a competent in a consulting world. Right? Which is basically, you have performance what you're bringing to the mag nation, right? There are other other metrics, such as contributing to from, like, inside Internet projects or in in sales activities. You are doing your account of voting to any sales sales pursuits. So there's anything. So, uh, yeah, the combination of those two or three would go into the air in performance metrics. And there are other things. The compliance activities, right? Every company has some competence needs. So you need to be complain. Follow certain trainings, and, you know, uh, do some might, you know, you have tow other things. Uh, like you need to complete it. Uh, yeah.

What skills and qualities do you look for while hiring? What kind of questions do you typically ask from candidates?

Summarized By: Jeff Musk on Fri Sep 11 2020
um I mean, if if I am hiring for a project for a specific skill, I would definitely, uh, want that person to know that skill. Hey, doesn't expert, but as long as he knows, uh, what he's doing on able to learn, I'm fine with it. Right? But I'm trying to hire a person who's going to be put into multiple projects in the future. For long term, I may not look for certain, uh, skill like the tool. I'm saying. I'm talking about the tools I am. I'm OK if he's, uh, besides the broader skills, uh, like underlying foundation Don't say if he has a good for me, he can He can learn anything on. You know what, can any any kind of project. So that's the kind of the way I try to, uh, seeing people when I'm hiring

Can you discuss career accomplishment(s) that you feel good about? Please discuss the problem context, your solution, and the impact you made.

Summarized By: Jeff Musk on Fri Sep 11 2020
uh, when I look back sometimes when I was there working, I didn't realize that you know how much I live. I was contributing to the client. But now on, uh, when I recall some of the project uh, yeah. So whatever we did, whatever I did and we did as a team really contributed to the bottom line. Right? For example, one of the project I'm working on has increased the plant personal efficiency and new creation and really improve the whole whole plants. Uh uh, goals. Right. The plan. Plant efficiency. Not just the people efficiency eating the plant efficiency that directly translates to a dollar. Uh, that you can see in college, so yes. Yeah.

What responsibilities and decisions did you handle at work? What were the challenges? What strategies were effective in dealing with these challenges?

Based on experience at: Project Manager & Senior Software Developer / Analyst, Varex Imaging Corporation
Summarized By: Jeff Musk on Fri Sep 11 2020
Well, uh, yeah. That previous company with derricks again. I have multiple hat. Right. But I took care of multiple, uh, multiple deployments, Right? Uh, take care off. Manufacturing execution on donated, uh, undulated systems. So, yeah, I used to manage the projects. I support the existing deployments. So this value in everything not only being in, you know, building something new and supporting the existing one because many times people underestimate the value in getting value supporting the existing system, but because it translates to dollar them on, like when you're working in manufacturing, governmental system is down. They cannot really continue with the production, so it's a huge does. So So everything brings about not only building a new thing. Have survived supporting existing, uh, solution. Making sure that enough time, making sure it's about three. Uh, so all that That also helps with it's e just like right. Make sure the car, otherwise it will break down on the middle of the road on is not right. Yeah,

How did the school prepare you for your career? Think about faculty, resources, alumni, exposure & networking. What were the best parts in each of your college programs?

Based on experience at: Master of Business Administration (M.B.A.), Business Administration, Management and Operations, University of Utah - David Eccles School of Business
Summarized By: Jeff Musk on Fri Sep 11 2020
It's a great experience. I have, uh, being MBA Onda at in Western Futa. I miss Utah. I'm moved to Texas area now, right. It's a great school. Uh, you know, the professors. Uh, the best thing I like is the students. My, my, my fellow students. So it was a lively discussion that the program I joined this fiend BSO most off my classroom discussions. Very lively. Lively. So I really those, uh, discussions, lectures, I would say lectures and the discussions, which happens as part off the part of the class into instruction. It's a great school, A to the end of the day. So I prepared me for my next, you know, at the next next step in my kids, should it?

What three life lessons have you learned over your career? Please discuss the stories behind these lessons, if possible. Stories could be yours or observed.

Summarized By: Jeff Musk on Fri Sep 11 2020
I said it just don't look too much back right again. You can, uh you can learn from the past, but focus on the future. Uh, that's when I know you can. You'll be past Thio. I'm just focused on the future, right? Because there's future on the present. There was no point of living in the past. That's I think we're not a little less than I have learned. Um, on Yeah, I think that I think I would say that's that's one of the Major I.

What starting job (after internship) would you recommend to students who hope to grow professionally like you? What other parting advice, dos, and don'ts would you give?

Summarized By: Jeff Musk on Fri Sep 11 2020
anything you would like, I would say. Right. Um, very hard. Hard to choose what you want toe work on. Sometimes you might not get, uh, you might not get to work in the application, which you want to work on. Other tools that you want to work on. But everything is is it's almost same, right? I'm not talking about the i d but the other three other periods outside, it's about the same right start. Start with something on gained experience. Right Then you you go. You go to where Where you want. Oh, right. And foot goals. And so I want to work in certain area so you can slowly building knowledge, build the connections, Andi, going to the area that you what you want. Oh, right. So I would say Don't be too picky. That's when you start the Oh, yeah,