
This is software (AWS) generated transcription and it is not perfect.
interesting question, right? How do you get to where you are? It takes a lot of a lot of different things, and some of it's just luck being in the right place at the right time as well. But, you know, I feel a big part of it. It is desire and drive and wanting. Teoh be the best that you can do the best you can. I think back to early in my career when I was in. But when I kind of knew what I wanted to do type of work I wanted to do. I also knew I wasn't prepared for that. I knew I wanted to get into more of a product management type of role, but I didn't have the experience. And don't get down on yourself without that experience. What I did is I looked at what are the opportunities that could get me to where I wanted to be and get the experience that I needed? Often you won't get hired into the role that you want, but you Gettinto hired into a role that takes you down that path to me. I knew, ah, way to get in and to meet people in an organization was your cells. I don't want to say anybody can do cells, but people with the right personality certainly can. Then what I did was I got a sales job in a company that I thought I had a good opportunity that work out with a goal in the back of my mind of always not wanting to be in cells. But I knew it would help me get there. So I did a lot of work. I met a lot of people within the organization and and over time, uh, I need my ambitions known as well. Don't go great in saying I don't want to be in sales, but I'm taking this job because you won't get the job. But coming in doing that job, doing it well, learning the product, learning a company, meeting the right people. Then folks start coming to you on and I had the eye. I was able to spend time with her where vice president of marketing, and spent time with folks to get usso so getting getting in the right place and then going from from there to really start down the right path. But it comes with getting experience and it comes with meeting a lot of the right people.
So, uh, I've always worked from over, Not maybe not always, but upon it off for a very long time. Their challenges of that and in good parts of it. One of the biggest challenges is the people around you in your home me to understand that you are working on that, that that they understand that just because the home doesn't mean I'm not at work otherwise you could get a lot of distractions separating yourselves from that. It can be difficult. Ah, and at the same time, there's a lot of benefits toe working from home. I'm not in the car for hours. I I'm ableto get to my office Very cool green easily a same time it becomes difficult to separate the two. So you have to be very cautious not to be working 24 by seven because you're always at work even when you're not at work. So what suggestions are always had is have a separate office space, even if it's just a corner somewhere that you could walk away from and have that separate. I fall into the trap quite a bit, even though I do have a separate office in my home and pretty much always have you still fall into that trap of Well, I'm here. I do miss from a commute perspective, that opportunity to lying down it is One of the nice things about commuting is you get in the car, you put it on the radio or you put on a book or whatever, and you have the opportunity just to kind of wind down from your day. That doesn't happen. You go right from, uh, you go right from work. So the family or whatever is in your home it talking. A lot of people who aren't used to working from home but now to the Corona virus crisis are learning that. And they're having a big problem separating home life from from the work life. And they turn around and you're still on and you have to be on in home life, too. So So that's what the negative of working from home. I don't have that down time. I don't have that opportunity. Just sit in the car by myself and relax so that kind of hit some end. Part of that, Howard's and model of the Hours will vary. It's about getting the work done, but also things come up. We had our own issue. There was an Internet outage of global Internet problem over this past weekend. Our business was impacted by that. So, um, on Saturday I spent a few hours working to help resolve our issues that were impacted by this bigger problem. So in certainly my operations role, it's not 24 by seven. But even in my marketing role, the social media has taken such a big part and is now playing such a big part in in the world and in the world of marketing that social media doesn't stop, so there's sometimes it will be a crisis that pops up because of that. On their hard to ignore, it also sometimes makes me dislike social media point of it. People hide behind behind keep words, my responsibility pretty broad. Currently within my role, I manage everything from our support team, Teoh anything. That's how battle and communications wise over partnership programs is well is over trainers and the people that are building out our content and teaching our courses so that so It's apparently broad, fairly large, which takes up a lot of times. Do you have to be able to prioritize the right things and building out your your prioritization list to be able to do that. But also, um, be ableto balance that and make sure you have focused time.
so a big challenges not reactive or just maybe the challenges reacting. But taking a step back in thinking about the impact of decisions, especially isn't just talking about social media. It's very easy to quickly respond to something, Uh, trying not to do that, take a step back. So ah, great example of something that's happening right now is so I work for scrum dot work on Duh. There's a role in Scrum called this from Master Baseball. What's happening in the world right now? And certainly here in the US there are There's a lot of discussion around the word master in his from master. That's a huge challenge for us. But there's an entire industry that's been built around that role there, there, there, millions of people using scrum today they're found tens of thousands of jobs out there. Four scrum masters s O. I could very easily just dismiss it. But that's not the right thing to Dio. Eso is looking at the why and the how and also understanding the background of that Ah, and where scrum master came from, It's about the mastery of scrum and the understanding of it really dates back. Thousands of years to master Carpenter and the like and master apprentice type roles. So it's so building out thinking in building out that thought process around that. And it's not my decision whether or not we change the role name, but, uh, in my role of marketing in my role operations. From a support perspective, I get those questions. So it is a difficult conversation. Have being prepared for that conversation and understanding in having empathy. For that was asking those questions and at the same time, having the background in the data to back up the decisions is super important. That's when the top right now, and it's certainly no top of mind in my role. I'm dealing with people. I'm always dealing with people and whether people on my team that that I work with or people their experiment, we were coming to us from support partners, trainers, etcetera. One thing I've found a long, long time ago just dates back to before I was even in college. Say please and thank you something that's got along. I think back to one of my first jobs and I was as an assistant manager, a carpet store that was probably on 17 and 18 at the time. It was what My job started college and my lost. My manager asked me one day, Why does everybody do when you ask them to? But they kind of give me a hard time. When I asked them to, I said it took me a while to think about it, and I was thinking, ruined it because I there were two people. One is I don't just tell people what to do. I asked you, would you please? And then when they do something, I say, Thank you, Amazing how far that goes. And I also don't ever ask anybody to do anything that I wouldn't dio, Um, and those two things I have tried to carry us through my career. Now, you know, I'm thinking back, probably 35 years or so about that. But those air to real world examples that I've carried through forever, whether it's a manager or as an employee, um, just showing that appreciation, showing that empathy, showing that you care is really important, but also doing just just kind of get