So, first of all, my name is Arthur Phillip in today, I'm the executive vice president of sales, transformation and marketing at HCL Technologies. HCL is a leading global technology company, over 10 billion in revenue. We're in over 50 countries. We have over 153,000 employees and really three major areas that we work in I. T and Business Services with the world's largest engineering and R and D services organization. And then we also have a products and platforms business. Several billion dollar group, you know, from software to, you know, fully engineered platforms for businesses. I've been in this industry now almost 29 years, Um, and I'll just give you a quick history. I was born and raised in Philadelphia, Pennsylvania, but I also spent, you know, early on a lot of time in different countries. On was always raised to be a global citizen, um, including spending time as a youth in communist Poland where my father was from. And, you know, I would leave the beautiful democracy of the United States and have to go to Poland and get my food card in order to get, you know, meat and potatoes and toilet paper for the week. So it really showed me a variety of geography and politics and a different walks of life. And that's always been a huge curiosity for me. I studied, you know, business administration at Boston University, and I had an opportunity to go into multiple industries. And, you know, I really got lucky that I chose to go into technology. It was really at the very beginning of the industry, uh, in 91 92 you know, specifically technology services, you know, from consulting all the way through to outsourcing and manage services and cloud. Um, you know, it was just starting to build and grow at that point in time. So I've kind of grown with the industry. Um, you know, a couple of things, I'll tell you. Is I? The thing that helped me is I played a lot of different roles, Especially early on in my career. I got to be in sales. I got to be in marketing. I got to be a consultant. I got to be a project manager. I was terrible with that s so it helped me realize project management was not part of my career path, Um, you know, and by doing all the different roles, I eventually, you know, got experienced enough to manage and then ultimately lead and then actually become known in the industry is somebody who is, ah, grower of businesses and a transformer. And, you know, mainly I developed a specialty of working for companies that had business units that were going in the wrong direction. You know, they were shrinking, They had to lay people off for the sales were going down. And my job was to put a stop to that and turn the business around and help it grow again and help hire more people and gather more customers on become vibrant again. And I've worked for some great blue chips, you know, from digital equipment toe IBM for many years. Oracle, Microsoft, hp, Um, and you know, most recently the last five years of HCL, which is a beautiful company again, you know, headquartered in India. But it marries the best of East and Western philosophy and is truly, in my opinion, I'm biased. Of course. One of the greatest companies on the planet right now,

many, um, you know, there's I'll break it into two parts because, you know, sales is really one science and marketing to different science and on the sales transformation side. You know, the role I played today is largely both the leadership and and kind of an instigation role. You know, we have sales people in many industries and many horizontal technologies, and my job is to kind of be a central leader across the company, regardless of where salespeople work of what they do. Um, but to set standards and to set the vision and mission, and you know, the objectives. And you know, the way we're going to go and work with our clients and develop a culture of client service and serving our customers. On the marketing side, I have The team is made up of 26 different functions within marketing. So we have everything from corporate teams, you know, digital and content, social media brand internal communications, external communications. I have ah, vory large digital agency that's in house the center for design and experienced wonderful group. Um, you know, then, you know, in the field we have industry marketing and we have multiple verticals we have geographical marketing. We have horizontal what we call next gen marketing. So everything from infrastructure and applications and engineering and digital process operations marketing to next. Gen like digital and analytics and cloud and I O. T. And cybersecurity. So, um, you know, the key thing is on a daily basis. I have great leaders underneath me that I work with that I lied. I set the objectives for I manage them. I coach them and, you know, my job is to, you know, really the second strategy. We can also make sure every single day that because we're such a complex and integrated business across the world to make sure everybody's working together well, that we're on schedule, that we're dreaming big in terms of how to position the company and how to grow the company working with other leaders across the company and make sure their objectives were getting met. Working very closely with CEO to make sure you know, is he sets the ultimate strategy and he's our CEO is a tremendous leader that, you know, his strategy is carried out that the brand reflect the vision he went out for the company and that ultimately, you know, I blow my job down to brand and revenue, and then really culture cultures interwoven. But make sure the brand is growing. Make sure revenue is growing and make sure our culture is vibrant. Divers, uh, with a quality sustainability woven throughout with trust and transparency. Eso. But let me tell you, it took many years to get to this spot. It's a lot of learning along the way. And since I work in a global environment, of course we're all home for a pandemic right now. But in a given year, I travel almost a million miles a year. Many countries, uh, constantly on the road, you know, shuttle diplomacy. Um, but the one advice I would also share is it's around your career. Be a student of people in culture. You know, I think what The main thing that's made me successful is my curiosity to understand, you know, how do people live and think and breathe and work and live life in every corner of the world? And just by being curious about that, that's helped me really understand how business works and how you know to read on how toe to do well in the job you're ina nice change because, um, you know, for many years it was constantly on the road. Sometimes several countries per week, several cities, depending on the country. You know, in Europe I could be in four or five countries in 10 cities in a week in the U. S. Maybe four or five major cities in a week. Uh, you know, many trips to Asia to India, really every corner of the world. And since we're not traveling all that time to get from point A to point B has been reduced to nothing. And we're all now two d avatars, you know, on video screens. And that has actually created some other challenges. Because now all the time that, you know, I couldn't take a meeting because I was in transit, you know, in an uber, you know, in an airport about to take off in the air for 12 hours. Now that's all available to be on screen. So what I found is, you know, my hours are a little bit even more intense in a different way. Um, but it's not that bad. You know it Z, you know for sure I'm talking to many more clients. and many more of my team on a regular basis, because it's much easier to get all of us on the zoom and to actually look at each other and talk and be human without, you know, the formality of a business meeting or the pressure of a sales meeting or negotiation. Um, you know, in terms of priorities, you know, I think a couple of things right now, and I'm gonna be focused on right now. Very much top priority for me is always my team. You know, their health, their mindset, their energy level, their effectiveness. Um, you know, no matter what roller rank you're just coming out of university or your 30 years in, you'll never No matter how great intelligent you are, you're always gonna need a ton of people around you to make a difference. And, you know, you're gonna have to trust a lot of people. You're gonna have to really appreciate and respect a lot of people. You're gonna have to embrace equality because, you know, if everybody in the room looks exactly like you and thinks exactly like you, you're not going to go very far. You know, it really does take lots of ideas to kind of melt together to get the best solution and the most innovation and creativity. And so, you know, culture and people is probably it's always my number one priority. Um, you know, the second thing is, and and again I'll be more strategic than just my day. They work. I'm always thinking about this industry. I truly believe that somebody that wants to join the technology industry, no matter what area. Right, Hardware, software services cloud you know, Next. Gen Technologies like Ai, whether it's a start up all the way Thio, you know, to a Microsoft or IBM or in HCL, I truly believe that this is the most noble industry on gets one that's challenged. Um, you know, right now there's some governments they're saying Okay, you know, the Facebooks and the you know, the the Amazons of the World have become too big and monopolistic in some ways, or data privacy is always an issue. But by and large, if you look at the set of companies that have helped all societies advance, right, So if you're looking for purpose in your life, I truly believe technology more than even being a doctor or a lawyer or in government, um, that we have the opportunity. And by the way, you don't have to be an engineer computer scientist to be in this industry. You know I'm not. But today I have everything from engineers and scientists and lawyers, and, you know, all the degrees I don't have working for me. You know, you could be an orchestrator, a communicator, somebody that works to interpret the needs of customers back to the company. There's so many different cool roles that could be played and the work we do, you know, it fixes cos it fixes societies, it fixes governments. It finds new, better ways of delivering health care and, you know, protecting the environment and finding new, sustainable ways of developing products and services. But it's all underpinned by technology. So to me, a priority is encouraging people to at least look at this industry, no matter what background you have and consider joining it, and I'm always gonna be available. If anybody wants to talk about joining this industry, I just I totally believe in it. And I think you know, third priority for me is, you know, my work responsibilities again. of brand and revenue and sustainability and equality Onda culture And so always thinking about how to tackle those get those done, be more effective. Um, you know, even this many years in, I'm still challenging myself. Toe work smarter and not harder. You come into this industry, you come into any job and you don't have as much knowledge is the older people in the industry. So you work, work, work, and you try to out hustle everybody to show your value. But as you get older, you have to learn to maybe spend your energy differently and figure out things more strategic several horizons away. And that's the Holy Grail. We all chase, you know, even the the most. You know, 50 years in the business in the biggest experts in the world that have written 30 books are always seeking how toe work smarter instead of harder. Sure, I think a couple things you know, One thing I would say is that in terms of, you know, pain points um

asked to be in three places at once on three phone calls or three videos at once. So prioritizing and learning how to say no to some things and picking what are the right things to do? To be effective again? Is Avery big challenge and a painful Um, you know, I think the, uh mhm there's always a side of the glamorous parts of sales and marketing or other parts of technology. There's this, you know, when you're a leader, you also have to be a manager. And, you know, being a manager means getting down into the details. And so for me, it could be a challenge. You know, I can spend an afternoon with a prime minister of a country because we're opening facilities, you know, and then meet with the breasts and do a town hall with 2000 employees and and then signed $100 million contract. But then, when I go back to the officer back to my laptop, I have to look at expense reports and budgets and lots of granular detail that you know, for me, uh, you know, look, I certainly studied a lot of accounting and financial management, but It still gives me a headache to this day. You know, I'd rather be with people on, not in a spreadsheet, but everybody's gonna have those kinds of things throughout their career where you have components you don't like, But you're gonna have to find the discipline to sit down and get it done and not be delinquent or procrastinate. And so that's that's a for me, a pain point that I have to continuously learn and deal with and get better. I'm fortunate, You know, in my position, I have an operations team and an administrative team that helps me and keeps me on track. Um, you know, and so that helps balance out my own weakness. Um, you know, and I would say that that's an approach for overcoming anything I've described kind of my situation. But no matter what you do, whatever career you go into, you know you want to find and have colleagues or workmates who were people in the industry mentors, you know, just a social network of people that can, you know, again be different from you and that also complement your weaknesses. Um, the best learning you'll ever get is from other people And, you know, people that can show you how they tackle things that you don't like to do or that you're not good at are gonna help you better than any textbook on dso. Save you embarrassment. You know, if you ever stuck in a situation where you have to, you know, performing you don't know how to you. You could at least think back to that friend or mentor that showed you something different. And I encourage everybody to find those people. Even if you're still in university Now, you know, build that strong network, it'll come in hand. Um, you know what else, Uh was part of that question, I think. Yeah. Look, a couple of things, Um, in my career today. So, you know, one of the things, Uh, there are many things that that you do in sales and marketing, their plan ful that you can look a quarter or a year out and you can see Okay, we're going to, uh, we could be at the World Economic Forum in No. 180 days fromalso in my role because I have things like the communication team. Uh, I have our content and visual properties and our website and social media. Um, I worked very closely with all of our top clients. So in my role, you know, when we have emergencies or crises on bacon range from, you know, a bad situation at a customer, you know, a data breach, a security event, Um, or with 153,000 employees, you know, things happen to people when they're traveling in different countries. You know, a person gets mugged, you know? So I play kind of, Ah, a role where, you know, I'm kind of the the chief helper of those kinds of situations, and a lot of times I have to deal with the media in, you know, the middle of the night on, Do you know have an answer for them as to what we're doing, how we're responding, what are thought is what the plan to go forward is. And and there's so many different crises those tests me all time and very different than the normal day to day work, you know? And, you know, again, I think if you have a strong base of values and foundation and a strong strategy and, uh, you know, good understanding of what you wanna do is a company that makes your your ability to handle those situations much easier. Yeah, that's a great, great question. And let me tell you, I know people think about this all the time. The tools gonna come and go. Let me tell you, over 30 years, there's some that have kind of stuck around. You know, um, there's no doubt they're tools from Microsoft that are basic communication tools even today, there being challenged. You know, Google has its own set of APS, and other companies have different types of communication tools. And, you know, there are many platforms today for video conferencing. For example, I will tell you use every platform for video conferencing when it comes to tools for