
This is software (AWS) generated transcription and it is not perfect.
So how did they get where I am today? Well, um, and the incidence, incidences and experience to shape my career. Ah, I graduated from the U. Ah, like I mentioned earlier, back in 2001 right after I graduated September 11th happened, uh, my plan was to get into business management. That's the degree I got from the University of Utah, Um, from the business department. But after that, during that summer semester, I took a real estate course. Um, and I really enjoyed real estate, uh, from the business department up there, and I almost got my It's satisfied, Um, all but 12 hours of my state requirements to get my real estate license on. So I already knew I was going to get into real estate after that. Taking that class. Um, but then ah, um, So I was working on September 11th happened and all of the interviews that I was having both here in Salt Lake as well as I had. Ah. Few in Denver, Colorado. I had a few and, uh, l a California. All of them just stop talking to me. Nobody was hiring. And so I went to my wife a few days later, after September 11th happened. Maybe it was a week later and I said, Honey, I am a real estate agent and she's like, Oh, no, you're not, uh, we have one baby on the on the way and we have a baby at home and you've got to go out and get a job or a career. You've got to make this happen. Um, and so I did. I have always been around computers. Um, since I was three years old, I've had my own. I've had a family computer. Uh, if you want to know how old I was back then, that was back when I was 19. Back in 1978 I had a Commodore pet. I had two different versions of those, but anyways, so I got a job with Hewlett Packard here locally. Uh, that was only for six months. So that lasted until about May of 2000 and two during that time. Uh, well, also, what happened in May 2002 I had my first real estate closing, and I told my wife this is what I'm doing. And since then, I've been doing real estate, and so that those experiences there really of shape, Uh, kind of how I got into real estate. Um, and what I'm doing what I'm doing now, Essentially, I retired from being a real estate agent, per se, uh, selling homes on a daily day, day to day basis, back in 2013. And now I am the CEO. And I manage key rental property management. It's a nationwide property management franchise. We managed all over 5000 doors. We, uh we have about 50 locations throughout the country on how I kind of got into that was by accident as well. Um, somebody came to me. Ah, hearing that I wanted Thio given toe Franchising and said, Hey, I'll help you. I'm a franchise attorney. Oh, all right. So that was back in 2000, Really? December of 2013 on and started Franchising. Uh, May of 2014 have been doing it ever since. So you're asked what inspired me toe work? Um, on this idea or in both Franchising as well as real estate? Uh, with real estate, I just I've always had a love for for real estate. Even before I took the real estate course in college. Um So I've always had a love for that. Um, but I early on I had a passion and drive to have a publicly held company, which I do not have that passion and drive anymore. Today I want a privately held company and recently, just actually, a couple weeks ago, we were listed in being 5000, 1308 on that list, which I was very surprised of, Um, but just really a passion to help other people on that, wanting to get deeper into real estate without having to do like the day to day buying and selling. And so that's really what got me into, uh, property management as well as property management. Franchising when, what? Where I'm at today.
Yeah. So what conventional property management is We are a nation wide property management company, Uh, that we help homeowners throughout the country as well as here in Salt Lake City. Um, manage, um, and rent out their homes, their condo, their small apartment units, Duplex four plex is any of those things, um, on a and we we focus more on a yearly tenants and not so much on nightly rentals. Uh, there is a ah, push for nightly rentals with Jeremy and me and those things. Some of our locations do that, but for us nationwide and here it ah, headquarters. We focus on the the yearly rentals. Um, and how is our products? Evolved over time? Um, mawr. The what we offer our franchisees, um, and how we support them. Because at the end of the day, we're on. Lee is good as our franchisees are. And that goes with subway McDonald's. Uh, those products are on Leah's good as their corporate supporting each of those offices nationwide or really worldwide. Um and so our product and offering is evolved over time, a little bit on the consumer side, but a lot over on training and mentoring um, and a little bit on the the offerings to the owners as well, Especially through the pandemic. Uh, with covert 19 helping them? Uh huh. Resolving those concerns regarding evictions and just renting out the property. Uh, this week, uh, covered 19 eviction pause that we can can't do evictions between now and the end of the year any longer, but at the end of the day, that really hasn't affected us. Um, and we've had to really get in front of our owners and let them know nationwide, where we have over 5000 owners giving on a zoom call with them and really putting their fears toe to rest, letting you know what we're doing to make sure that they're getting paid because lots of them rely on us and rely on that monthly income coming in to be able to pay the mortgage. And there's not so much, uh, much out there on a statewide or nationwide basis helping to protect those small business owners because having a property management or having a rental on having a property management company manage that really isn't a small business. And there isn't anybody helping those small businesses out there right now to be able to pay the mortgage and and keep those, uh, from going through foreclosure right now.
So what? We've been doing that since May of 2014 challenges over the first few weeks. Uh, first few months. I would say first few months and then first few years. Um and then, uh, because at the end of the day, um, you're starting any business. I don't care what type of business it is. Uh, it's always going to take you 2345 times as much time and 23 toe five times as much money as you think to get it off the ground and breaking even. I thought, Oh, I could do this business. I'm thinking 250,000, maybe 300,000. Well, today, six years in a little over six years in I'm about 1.5 into it. Um, and, uh, we started breaking even last year. So it's almost five years before we started breaking image. Um, and so the challenge is just the challenges that goes into that As you grow a business, you're like, Oh, I just need another 5 $10,000 a month and we'll be able to break even while you get that income. And now you gotta hire somebody to help support the system of the processes that you've built. And now you're back to where you were. And that's kept having kind of kept happening for us. Um, and it still continues to happen for us a little bit of Well, um, but the first four or five years, I wasn't getting a pay check it all, um and, uh, and so there's a lot of challenges that go into that. Not just with money and not getting a paycheck. Um, but in the beginning, thinking, Oh, I've got this set up. We've got a franchise. We've got perfect systems. Perfect models. Um, while those changeover times and they went from not being so perfect, toe Not really working toe having us having revamped those year three, Year four. Revamp. How we train our franchisees with Cove in 19. Nobody's come to our our facility here in Salt Lake. Uh, since March, we had our conference in February, so I was good to have it right before the pandemic where we were able to meet with everybody. But there's there's a lot of challenges. Um, starting a new business. Um, over the first, I'd say not a few weeks, but months as well as years. But at the end of the day, there's nothing in the world that I would do different. Um, then starting a new business and working for myself. Um, I'm so glad that I have been doing that. I've been my own business owner since for the last 18 years, and, uh, what, certainly do it again as well.