Senior Software Engineer at Young Living Essential Oils

• Process monthly commissions and distribute commission earnings to over 2 million active distributors.• Participated in analysis and implementation of the database design requirements.• Installed and configured development tools on computer systems for new hires.• Dealt with Business Analysts and Project Managers to gather requirements for enhancements and change requests.• Troubleshoot and resolve production support issues in a timely and efficient manner.


Through the painstaking steps of our proprietary Seed to Seal® production process, we produce the best, most authentic essential oils in the world. We are committed to providing pure, powerful products for every family and lifestyle, all infused with the life-changing benefits of our essential oils.
Our community of wellness started small in 1993, when D. Gary Young and Mary Young developed their first organic herb farming and distillation operation. At the time, Gary Young had already discovered the incredible power of essential oils, but because the quality of available oils varied so greatly, he’d been unable to fully harness their potential. Mary’s previous experience in the direct-selling industry enabled the Young's to fulfill their vision and establish a business that would empower its members to share truly pure essential oils with the world.

After establishing Young Living in 1994, the Young's developed more farmland in Utah and Idaho and began cultivating lavender, peppermint, melissa, clary sage, and many other herbs. Fueled by a growing demand for top-quality essential oils, Young Living designed and built the largest, most technologically advanced essential oil distillery in North America. In harmony with these efforts, Young Living developed its groundbreaking Seed to Seal® process, which preserves the integrity and potency of essential oils through every step of the production process.

Headquartered in Lehi, Utah, with offices in Australia, Europe, Canada, Japan, and Singapore, as well as farms around the world, Young Living stays true to the Young's original vision. With our steadfast commitment to essential oil purity, we’ve inspired millions of people everywhere to experience nature's gifts of wellness, to create abundance as Young Living members, and to discover new opportunities for lifelong transformations.


      Young Living Essential Oils
  

• Software Development Manager over the Retail.net Merchandise Management team which consisted of 11 developers and 3 testers. Oversaw development of software in Oracle (PL/SQL, Forms, Reports) and Java.• Managed retail software projects using Scrum Agile development methodologies through the whole project lifecycle, from requirements gathering through implementation.• Handled recruitment, training and performance management of team members.• Conducted monthly one-on-one meetings and team meetings to inform team of new and upcoming details.• Provided timely reports and metrics to the executive level management and business stakeholders.• Developed coding standards, code review processes and test plans.• Created on-call rotation schedules and defined escalation policies.• Maintained product roadmap to align the software releases of the team with other products of the company.• Proactively managed and mitigated risks and resolved issues.• Provided estimates for level of effort and produced development plans for fulfillment of work.• Built consensus and gained support from customers, other departments, and executive leaders on shared initiatives.• Controlled the financial, scheduling, scope, and staffing aspects of the projects.• Interacted with technical and non-technical stakeholders and collaborated with other teams.• Implemented company-wide software training and review sessions for retail software.
    
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About us

  Tomax solution,Retail.net, is the leading cloud+mobile solution for retailers.  Everything and everyone is connected: from master data to merchandising, store ops and the entire customer experience.  Retail.net is a platform for the mobile enabled associate, a better customer experience, higher average transactions, and lower IT costs. Now serving: over 50 chains and independent retail groups representing over 25,000 stores. www.retail.net


      Tomax Corporation
  

• Team Lead for the Retail.net Point of Sale (POS) team of 6 developers and 2 testers.• Evaluated employee performance, set goals, and developed performance improvement plans.• Created dashboards in Jira to track metrics and tasks in various releases.• Successfully managed overlapping custom development projects for high profile customers including L.L. Bean, Party City, Les Schwab, Jiffy Lube and Benjamin Moore.• Draft requirements specifications and design specifications in support of new product design and existing product modifications.• Involved in all phases of software development life cycle.• Designed and developed methods to meet PCI/DSS security certification for credit card processing.• Worked with project managers and customer support advocates to obtain necessary information for team requirements.• Communicated and resolved interface and integration issues with other teams.• Draft systems and user documentation in support of new application development.
    
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• Team Lead over a team of four developers and one tester. Developed Payment Management System, a claims processing system for insurance companies using Visual Basic and Oracle (PL/SQL, Forms, Reports).• Used ETL / data warehousing tools to integrate data from multiple applications for Business Intelligence projects.• Conducted code reviews and maintained the nightly build system.• Provided level II technical support to customers and internal support engineers.• Modified existing applications as per customer's requirements. Troubleshoot, isolate and correct software defects.• Created user documentation and provided on-site training for application programs.
    
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• Developed ActiveStaffer, an employee scheduling/staffing system for health care organizations. Programming responsibilities included writing and maintaining Oracle PL/SQL modules, stored procedures and triggers, and GUI using Oracle Forms and Visual Basic. • Involved in tracing and debugging of existing programs.• Compile and write documentation of program development and subsequent revisions.• Developed automated tools and utilities for daily usage of the application software.• Participated in the development of host interfaces for data exchange with other systems. Also responsible for preparing the test plans and executing the tests.
    
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At the David Eccles School of Business, we pride ourselves on providing our community on the University of Utah campus and beyond with all the tools needed to blaze any path into the business world they choose. Our students enjoy hands-on work experiences with both established companies and aspiring startups. Our top-tier faculty provides pioneering research as relevant in the classroom as it is in the boardroom. And our alumni engage with prospective and current students as guest speakers and hosts for networking events with professionals across a range of business-related fields.

Senior Software Engineer at Young Living Essential Oils

Young Living Essential Oils

Senior Software Engineer

Tomax Corporation

Software Development Manager

Tomax Corporation

Team Lead

Software Integration Services Inc.

Team Lead

Info Vision Services

Programmer Analyst

University of Utah - David Eccles School of Business

MBA

Project Management Institute (PMI)

Project Management Professional (PMP) Certified

Sri Venkateswara University

Computer Science

BS

Oracle Corporation

Oracle Certified Professional (OCP)

Microsoft Corporation

Micorsoft Certified Professional (MCP)

Agile and Scrum Bootcamp