Sr. Manager R&D, Global Customer Service and Support
Managed the Maintenance and Support Program for Comverse Real Time Billing Product Supporting 80+ Global Real Time Billing Customers Including Many Major Service providers in Russia, India, Americas and Europe.
Manager- Field Response and VAS Integration-Real Time Systems
Responsible for Test of all maintainence releases for Realtime Billing Customers.(80+ Customers)Responsible for Integration of Realtime Billing System with Value Added Systems like SMS,MMS,Fundial and Progeny IVR.