Sr. Analyst at Goldman Sachs

Master of Science - Business Analytics From University of Utah - David Eccles School of Business
Greater Salt Lake City Area

Goldman Sachs

Sr. Analyst
January 2019 - Present
(1 year and 2 Months)
December 2017 - December 2018
(1 year and 1 month)


Benefit Administration Implementation Configuration Analyst
* Gathering all required supporting documentation from employer group or broker pertaining to on-boarding * Configuration and testing of the employer group's benefits administration site * Supporting and managing Decision Support portals... See more
October 2015 - December 2017
(2 Years and 3 Months)

Willis Towers Watson's OneExchange

Ticket Analyst/Enrollment Reconciliation Specialist
* Documentation of specified mailings submitted to participants and what prompts these letters, the timeframe for response, and how the participant is to respond. * Participation and ongoing training with Customer Service Representatives for empowerment on the front lines to increase the odds of one call resolution of participant concerns.... See more
June 2011 - October 2015
(4 Years and 5 Months)

Willis Towers Watson's OneExchange

Enrollment Supervisor
• Received Life and Health insurance license in four states; Utah, New Jersey, Arizona, and Virginia. • Certified to sell a variety of health insurance carriers: Aetna, Coventry, Arcadian, Humana, SCAN, Sterling, Wellpoint, and others... See more
August 2010 - January 2011
(6 Months)

U.S. Census Bureau

* Mentoring team members on processes and changes in procedure. * Overtaking calls when they become escalated. * Reinforcing time keeping and additional company standards.
March 2010 - July 2010
(5 Months)

Barnes & Noble, Inc.

Lead/Merchandise Manager
* Optimizing merchandise presentation and training booksellers on merchandise guidelines. * Driving sales by delivering the four core service principles. * Execution of Integrated Store Operations (ISO) standards. * Coaching and communicating with the store team about all products and services... See more
June 2007 - January 2010
(2 Years and 8 Months)

University of Utah - David Eccles School of Business

Master of Science - Business Analytics

University of Utah

Bachelor's of Science